Save time and paper by submitting your claims through my-benefits eClaims.
No paper claim forms to complete…no looking for stamps….and with all users needing to be signed up for direct deposit, claim payments are deposited into your account within 48 hours of being processed. my-benefits eClaims allows you to electronically submit the majority of your Health and Dental claims, quickly and easily. (Prescription Drug, Travel Health and Health Spending Account claims will continue to require the use of your pay-direct card or traditional paper-based claim forms.)
To submit a claim using my-benefits eClaims, follow these steps for each receipt:1. Read and agree to the “Terms and Conditions”.
2. Select the patient who used the services – you or a covered dependent.
3. Select the service or product supplied (the type of claim). You can also submit claims coordinated with another plan by simply indicating to us who holds the other coverage.
4. Enter the service date and amount charged by the provider. Attach an electronic copy (jpeg, jpg, pdf, gif) of the original receipt, or an Explanation of Benefits statement if coordinating with a plan which has already paid a portion of the expense
5. Click on Submit Another Claim to repeat the process. A new submission is required for each claim receipt.
It’s as simple as that.You will receive an email notice when your Explanation of Benefits has been prepared and claim payments have been deposited into your designated account. You can view the status of any claim, at any time, under the Claims History tab.